News

MediSolution Product Life Cycle updates
August 27, 2018


To optimize client experience and software performance, the following Microsoft products will no longer be supported once the 2019 MediSolution product releases are launched:


Operating System End of Life Date Affected products
Microsoft SQL Server 2000 Service Pack 3a July 10, 2007 All MediSolution products
Microsoft SQL Server 2005 Enterprise Edition July 10, 2007 All MediSolution products
Microsoft SQL Server 2008 R2 Service Pack 2 October 13, 2015 All MediSolution products
Windows Server 2003 July 14, 2015 All MediSolution Web applications
Windows Vista

April 11, 2017

All MediSolution Desktop applications
(Virtuo HR, MIS HR/ Payroll, Supply Chain,
Financial modules)


Please note that the following products are expiring soon :

Operating System End of Life Date Affected products
Microsoft SQL Server 2012 SP3 October 9, 2018 All MediSolution products
Microsoft SQL Server 2012 Service Pack 4 October 5, 2018 All MediSolution products
Microsoft SQL Server 2008 Service Pack 4 July 9, 2019 All MediSolution products
Microsoft SQL Server 2014 Service Pack 2 July 9, 2019 All MediSolution products
Windows Server 2008 January 14, 2020 All Web-based MediSolution products
(eRecruit, ePeople, eManager, Performance
Management, MIS ESS, AP Reports,
Virtuo Payroll)
Windows 7 January 14, 2020 All MediSolution Desktop applications
(Virtuo HR, MIS HR/ Payroll, Supply Chain,
Financial modules)


WHAT IS IMPACTED?

The following MediSolution products will be impacted:

  • Virtuo HR
    • HR modules
      • Training
      • Personnel
        • Performance Management
        • Absence Management
      • Recruitment
    • Self-Service (eServer)
      • ePeople
      • eManager
  • Virtuo MIS
    • HCM module
      • Self-Service module
      • HR modules
      • Payroll module
    • Financial Management suite
      • GL
      • Account Payable
      • Account Receivable
      • Asset Management
      • Decision Support (Discovery)
    • Supply Chain Management
    • E-Commerce Management
    • System Management

  • Virtuo Payroll
  • eRecruit
WHAT HAPPENS IF I DON'T UPDATE?
We will continue to support the current version of your product until January 1, 2021; however, features and enhancements will only be applied to the new releases.

WHAT SHOULD I DO?
1.  Contact your IT department to review minimum requirements for the new releases.
2.  Contact our professional support team to schedule the upgrade of your product.

WHO SHOULD I CONTACT?
If you need more details or have any questions, please submit a new CRM ticket with this link: Portal Medi360 or call our customer support representatives at 1 800 668-7530.