In today’s business environment, technical services must extend beyond installation. At Virtuo Solutions, we provide extended technical services to meet the needs of your organization’s individual needs and requirements. That means that our Professional Services team members are trained to give you value-added support for your systems, staff and users.

Expert technical services from A to Z

Virtuo Solutions’ Professional Services play a big role in our implementation methodology. But they also extend their services to include the support you need to make the right decisions when it comes to your systems and networks.

Technical services include:

• Coordination and management of the system software installation
• Arrangement for requisite site visits
• Review of network and hardware deployment plans to ensure site readiness
• Coordination and development of a close working relationship with Site Information System Team to ensure successful WAN connectivity
• Develop and deliver software releases in line with project plan schedules and milestones
• Ensure application architecture meet or exceed operational, performance and security requirements
• Identify, log and track all identified non-conformances
• Define a phased introduction of new components into an already delivered architecture
• Define conversion strategies

System and data file recovery

The Virtuo Solutions Professional Services team extends its expertise to system and data file recovery assistance. Designed for customers who experience system critical issues or hardware, software or procedural failures, Professional Services acts an extension of your IT team to provide quick-response assistance.