Leadership Team

Martin Chartrand
Martin Chartrand
Executive Vice-President
Martin has over twenty-five years of managerial experience. He has played a strategic leadership role in the areas of air transport, information technology and software development. He made his mark as a dynamic and inspiring leader with medium and large companies such as Air Canada, Logibec, ACCEO Solutions, GTechna and now MediSolution.
He is leading MediSolution's vice-presidents in ensuring customer satisfaction and profitability.
His career is characterized by an atypical but rich experience that is full of success. His goal is to work in a company that wants to grow with respect for its shareholders, customers and employees.

Natalie Pinsonnault
Natalie Pinsonnault
Vice-President, Customer Service
Natalie's role is to ensure that her team provides outstanding after-sales service so that customers have an experience that not only lives up to but exceeds their expectations.
With more than 30 years as part of MediSolution, Natalie has risen through the corporate ranks with gusto.
Her skills, expertise and work ethic have paved the way for strategic roles by successively taking on the positions of Director of Operations, Director of Customer Support and now Vice President of Customer Service.
With a degree in computer science and general accounting, she has deepened her knowledge through training programs at HEC in Montreal.
An effective team leader, Natalie is distinguished by her constant concern to provide outstanding customer service. Dedicated, experienced and caring, Natalie strives for customer satisfaction and the well-being of the company's employees.
Annie Jalbert
Annie Jalbert
Vice-President, Research and Development
Passionate about technology and innovation, Annie has nearly three decades of experience in research and development.
She began her career as a programmer-analyst and then rose through the ranks as an analyst, coordinator and then director in various organizations such as InformAide (1991 to 1995), as well as Inprotec and PG Solutions (1995 to 2020) where she served as vice president of research and development since 2015.
Working mainly with local administration, Annie is now recognized as an expert in municipality administration and governance.
Since January 2020, she is responsible for managing MediSolution's research and development. Her priority is exceeding the expectations of customers while ensuring the profitability of the organization.
Tamara Gooch
Tamara Gooch
Vice-President, Operations
With more than twenty-five years of experience, Tamara has successfully lead small to medium size companies within the retail, financial, manufacturing, retirement, software and health care industries.
Her skills and expertise, along with her work ethic has paved the way by successively taking on the position of Vice President of Operations for MediSolution as of June 2019.
Prior to joining Medisolution, Tamara was Director of Operations at SIMMS/Diamedx for over 7 years, which is a RIS & PACS Software company for Diagnostic Clinics that was acquired by MediSolution in 2017.
Tamara’s priority is overseeing the operations activities in the organization by working closely with professional services, sales & marketing, along with development to ensure MediSolution delivers customer satisfaction and profitability.